• Verify you have entered the correct user name. Our suggested user name format is Firstname.Lastname (unless you selected a different format).
• Remember that your user name is different from your EAB product login.
• Passwords are case sensitive, so make sure you do not have caps lock enabled.
• Your account may be temporarily disabled if you have too many failed login attempts. If this is the case, please reach out to us at starfishsupport@eab.com to assist you.
• If you do not know your user name, please contact our Compass team for assistance at starfishsupport@eab.com.

If you are still unable to sign in, enter your user name below to reset your password.